Posted: May 11th, 2024

Conflict in Organizations. American management researchers suggest

I. Conflict in Organizations. American management researchers suggest that conflict within business organizations is natural and can have both negative and positive outcomes for that business.What are four potential sources or causes of conflict (name and explain them)?What are four possible dysfunctional (negative) outcomes of conflict?What are four potential benefits or positive outcomes?The Kilman-Thomas model of conflict resolution indicates that there are five possible styles of resolving conflicts within organizations. Looking at the American context, they argue that each style of resolution could be the appropriate one under certain specific conditions.What are the four conditions or considerations that determine which conflict resolution style might be the most important?Greiner’s article Evolution and Revolution as Organizations Grow argues that structural changes in organization are inevitable and that these changes are in and of themselves a source of conflict.Summarize Greiner’s article (what are the main ideas?)What lessons does this article have for practicing managers in terms of understanding sources of conflict and how to management conflict?What advise would you give to these young American business people about how conflict is approached or managed in business in your home country?What are the important values or cultural norms that dictate how people approach and deal with intra-organizational conflict in your home country?What are some factors that contribute to team cohesiveness?If teams are to function as problem solvers, what are some things to consider in terms of selecting team members?What methods or techniques can teams adopt to avoid dysfunctional decision making processes (like groupthink) or to avoid making low quality decisions?A business organization in your home country is considering developing a high-performance team structure such as Self-directed teams or Quality Circles.Do you think the high performance team concepts are well suited to your home country’s workplace values and culture? Why or why not?Would it be effective in a company in our home culture to allow teams to select their own leaders (as opposed to having them selected by management)? Why or why not?Emotional Intelligence. At the beginning of the course, we discussed (and read about) the importance of “soft skills” for business managers and professionals. There are a number of important soft skills, including those involving effective communication styles and those related to developing the skills to work easily and constructively with others. What is Emotional Intelligence?Why is it useful to managers? Be specific about the specific ways in which have strong Emotional Intelligence skills helps managers do their jobs better.Are men and women equally capable in this respect? Explain your reasoning.Do you think that Emotional Intelligence is as important for manages in your home country as it is said to be in the United States? Why or why not? (Providing a rationale, or reasons, for your answer is the most important part of this question.)Leadership. American thinking about leadership in business organizations has, at various times, emphasized both the personal traits of leaders and their behaviors as being important in predicting leadership success and has developed the idea that the most effective leadership style is one that “depends on” (or is contingent) of specific aspects of the workplace situation.With this in mind, discuss (briefly):What is leadership? (Define it.)How is Leadership different from Management? If it is.What are some behaviors associated with Task-Centered Leadership versus People-Oriented Leadership?What is the concept of Servant Leadership?What is Transformational Leadership versus Transactional Leadership?THE LPI ModelThe Leadership Practices Inventory (LPI) is based on a model of leadership that includes five aspects or components.Name and briefly explain each of the five components of the LPI leadership model and explain why it is thought to be important.How well would be LPI model work in business organizations in your home country? What parts of it are consistent with established ideas about leadership there? What parts are not so compatible?Describe the most important aspects or characteristics of a business leader in your home country.IV. Women and Leadership. Historically, in most countries in the world, women have not held as many senior management or executive positions as men. However, recently, as women become fuller participants in the labor force and achieve higher levels of education, we see this beginning to change. Researchers in the West (U.S., U.K., etc.) have been investigating whether women and men exhibit the same types of leadership styles and whether men or women make between leaders.What does the available research tell us?What are your personal views as to the relative capability of men and women as leaders in business organizations?Do you think women will achieve parity (equality) in leadership opportunities and effectiveness in our home country? What are your reasons?V. Reflective Essay“Chinese offshore investment will reach $1.25 trillion over the next decade, China’s President Xi Jinping said yesterday as he opened the Asia-Pacific Economic Cooperation CEO Summit in Beijing. … China is likely to become a net exporter of capital this year for the first time as the government reduces restrictions on outbound investment and encourages companies to look overseas for mergers and acquisitions.” (Financial Times, November 10, 2014, p.4.)This statement from the Financial Times indicates that Chinese business leaders will be looking for opportunities to merge with or acquire companies from other countries, including the USA. At the same time, American businesses will continue to seek opportunities to work with Chinese businesses, to open and expand subsidiaries in China, and to bring more Chinese workers and managers into their business operations.Based on what you have learned in the course and your own knowledge, you can now play the role of “boundary spanner,” someone who is knowledgeable about both cultures and business and management practices in both countries. Because of this, you are serving as a management consultant to a large Chinese company interested in becoming involved with American companies and also to an American company with similar interests. You have been asked to write a short briefing paper (1 page) for each CEO to inform them about important similarities and differences in business practices especially as that concerns managing people. You may wish to address any of the following:Ideas about the best ways to motivate workers.Ideas about the best way to organize (design) work.Ideas about much to centralize decision-making (or how much to decentralize it).Ideas about the value of conflict in organizations.Ideas about the best way to lead a corporation.

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