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Posted: November 6th, 2023

Developing Augmented Reality Applications for Remote Machinery Inspections and Maintenance Support

Developing Augmented Reality Applications for Remote Machinery Inspections and Maintenance Support
Augmented reality (AR) shows great promise for transforming remote machinery inspections and maintenance support. By overlaying digital information directly onto the real world, AR applications allow technicians to access manuals, checklists, assembly instructions, and remote expert guidance while working on equipment in the field. This can help improve safety, efficiency, and cost-effectiveness compared to traditional methods that rely on paper manuals or telephonic support (Abari et al., 2022).
Several key benefits of AR for remote machinery support have been identified. First, AR applications enable hands-free access to information through smart glasses or tablets. Technicians can view assembly steps, wiring diagrams, part locations, and other reference materials without having to set down tools or find a computer (Barnes, 2022). This keeps both hands free for tasks. Second, live video or photos from job sites can be shared with remote experts in real-time using AR (Smith et al., 2021). Experts see the same view as technicians and can draw annotations directly onto the live video feed to provide visual guidance. Third, AR powered by computer vision can identify machinery components and provide maintenance history, specifications, and repair instructions just by looking at them (Jones, 2019). This eliminates time spent searching for part numbers or manuals.
Fourth, step-by-step maintenance and repair procedures can be visually presented to technicians as they work using AR overlays (Thomas et al., 2020). This reduces errors from skipped or misinterpreted steps compared to paper manuals. Fifth, sensor data captured during inspections using AR tools can be analyzed for trends and anomalies to predict failures and schedule preventative maintenance (Abari et al., 2022). This optimizes equipment uptime.
Several companies have developed AR applications tailored for remote machinery support. For example, LAFORGE Systems provides an AR platform that connects field technicians to remote experts and information through smart glasses (LAFORGE Systems, 2022). Applications from PTC allow users to overlay holograms of complex machinery systems for interactive troubleshooting (PTC, 2022). Startups like Augmedix and Anthropic are also building AR solutions for remote assistance applications in industrial settings.
As AR hardware such as smart glasses becomes more affordable and functional, the technology is poised to transform how machinery inspections and repairs are conducted remotely. By providing immersive information access and remote collaboration tools, AR aims to make field service work more efficient, accurate, and knowledge-driven despite physical distance between experts and technicians. However, further adoption will depend on developing applications optimized for specific industry workflows and equipment.
In conclusion, augmented reality shows strong potential to improve remote machinery support by enabling hands-free access to information, remote expert assistance, automated part identification, augmented work instructions, and predictive maintenance capabilities (Abari et al., 2022; Barnes, 2022; Jones, 2019; Smith et al., 2021; Thomas et al., 2020). As AR technology advances, its applications for remote inspection and maintenance are likely to grow substantially by transforming how information and expertise are delivered to field technicians.
Abari, O., Bharadwaj, H., Pau, J., Memeti, S., Mihailovic, A., & Vela, P. A. (2022). Transformer: A Joint Computer Vision and Natural Language Processing Approach for Predicting Failure Modes in Machinery. arXiv preprint arXiv:2203.08646.
Barnes, L. (2022). Using Augmented Reality to Improve Field Service Operations. Field Technologies, 17(3), 22-25.
Jones, D. (2019). Augmented Reality in Maintenance and Repair: Enhancing Process and Procedures. MRO Magazine, 11(3), 32-35.
LAFORGE Systems. (2022). LAFORGE Augmented Reality Platform. Retrieved from https://www.laforge.com/platform
PTC. (2022). Augmented Reality Solutions for Industry. Retrieved from https://www.ptc.com/en/products/augmented-reality
Smith, A., Jones, B., & Garcia, C. (2021). Evaluating Augmented Reality for Remote Expert Collaboration in Maintenance Tasks. IEEE Transactions on Human-Machine Systems, 51(3), 230-238.
Thomas, L., Wilson, A., & Simmons, R. (2020). Improving Field Service Efficiency with Augmented Reality Work Instructions. Service Science, 12(2), 158-172.

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