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Posted: January 6th, 2025
Group Decision Support Systems (GDSS)were referred to as a Group Support System (GSS) or anelectronic meeting systemsince they shared similar foundations. However today’s GDSS is characterised by being adapted for a group of people who collaborate to support integratedsystems thinkingfor complex decision making. Participants use a common computer or network to enable collaboration.
• High level managers can spend 80% of their time making decisions in groups. Applied correctly, GDSS can reduce this time, arriving at a better decision faster.
• 1) “One example of implementation of GDSS is at IBM. They, as well as many other corporations, initiated GDSS to improve group meetings. A specific case involved a plant manager not being able to identify the cause of problems with shop floor control. After having a meeting for two hours with plant personnel all that resulted were arguments and bad feelings.
• So after meeting with the company’s GDSS facilitator, the manager decided to have ten plant employees, himself, and two junior analysts participate in a GDSS program. They would use electronic brainstorming and voting to resolve the shop floor control problem.
• A list was compiled of the comments and then the members of the group ranked them in order of importance. The results were displayed and a discussion occurred for ten minutes. The manager thanked the participants and was given a printout of all the discussion and results of the group vote (Aiken 3).”
• 2) “Another example is Hewlett-Packard. Their human-factors engineers work at locations all over the world. And they meet in person only once a year. The rest of the time, they have frequent, ongoing meetings to discuss professional and company issues. But they have these discussions through an electronic conference and final decision making is done with the aid of GDSS (Sproull 121).”
Not a piece ofhardwareorsoftware, but aninfrastructure thatsuppliesto a firm’sexecutivesthe up-to-the-minute operationaldata, gathered and sifted from various databases. Thetypicalinformationmix presented to the executive may includefinancialinformation, work in process,inventoryfigures,salesfigures,markettrends,industrystatistics, andmarket priceof the firm’sshares. It may even suggest whatneedsto be done, but differs from adecision support system (DSS)in that it is targeted at executives and notmanagers.
Management Information Systems and Integrated information Systems helps the companies to streamline information in a proper manner and make it accessible to everybody. However there is no point in providing the required information to those who are not authorized to take crucial decisions with it. It should reach the hands of the persons who are supposed to act and decide upon it. This is what management Information Systems is all about.
They help the senior managers and executives to consolidate things. The role of these people is very important because they are the link between the boards of directors or otherwise referred as decision makers and the employees of the company. They will have to provide accurate information to them in order to facilitate the formulation and revision of rules policies procedures and guidelines.
The functioning of executive information system can said to fall after the management information system followed by information integrated systems. These functions will have no follow up without the proper working of executive information systems. The earlier function can help in circulation and processing. But when it comes to decision making or making important changes the formers neither have a say nor can afford a place because their results are not directly under the purview of top management. This is not to deny that they don’t come under the purview of the higher management. It only aims to explain the fact that senior management will be informed of the progress. But the executive information system provides a scale for them to go further with the operations.
Executive information systems can be compared to that of a project planner for executives. While project planner helps to schedule the work to be done for a particular project eis help them to schedule them for the company as a whole. Moreover project planner is just for one project. The subsequent projects will have different project planners depending on the requirements and nature of the project. However when it comes to enterprise information systems they are fundamental to the enterprise operation not only in the current scenario but also in the future. The way they work may undergo change but the purpose and objectives will remain one and the same.
This is a system which is directly handled by the managers. They don’t have to rely on the assistance of technical persons for every minute issue. It has been designed in such a way that the managers can operate it easily with some prior guidance. Whenever major functions have to be changed for operating the system they may have to approach the persons with technical expertise. Otherwise they will be able to handle small problems by themselves as the complexities are not much.
Another important feature of executive information systems is that they are customizable to the needs of the individual user. A manger may have own preferences in handling and making strategic decisions. They may not necessarily have to be akin with other managers of the same organization. This does not necessarily affect the performance of anyone. As said earlier management information systems are easier to handle and adjust. Therefore each manager can tune things to solely suit his convenience and working pattern.
Ø http://dssresources.com/history/dsshistory.html
Ø http://www.erpwire.com/erp-articles/executive-information-systems.htm
Ø http://acronyms.thefreedictionary.com/GDSS
Ø http://ww2.cis.temple.edu/isworld/vmc/April98/gray/GRAY.htm
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